Please contact us if you are having any issues with your BeachBox assemblage or product performance in general.
Below is a video that we hope will assist you as well as an instruction sheet.
WHAT IS THE DRAWSTRING FOR?
FILLING THE TANK:
It's important to keep the plastic neck ring on your hand pump super tight and only open the pump to fill it with water by twisting the pump handle and pulling the entire shaft out. Please watch video.