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    Can I change or cancel the order?

    All orders are final once they have been processed through the checkout. Unfortunately, no further changes can be made to your order once processed including and not limited to; removing and/or adding items to your order, combining orders or cancelling your order. 

    Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address and the acceptance, and accuracy, of promotional codes.

    What if I received my order and it is faulty or incorrect?

    We are sincerely apologetic that there is a concern with your order. Please contact our friendly Customer Care for personalized support. (Please quote your order number with your inquiry)

    Do you offer exchanges?

    Each product is backed by a 12 month warranty on all parts. If your product is proven to be faulty, please do not hesitate to contact us and we will be happy to replace it.